We don't have many products that feature both of these fluffy pals at the moment. The only one we have right now is this adorable pajamas T-shirt here so check it out!

We are constantly working on giving you the best possible product. If you have a suggestion for what we can do to become much better, please share your idea with us!

Our T-shirts are made of heavy cotton and heavy cotton tends to shrink slightly after the first wash. If you want to wear it loosely, you may consider ordering a size up.

Our products are committed to our size guide, with a variation of 1 inch at maximum. Any deception larger than 1 inch should be considered defective so please file for a claim. And while you maybe a regular Medium, you should still review the size guide for the length and width of a Medium to see if these are your actual measurements. This especially applies to Women's T-shirts as these are reported by several customers to be on the smaller side.

If you had forgotten to apply a discount code that was offered to you, you can contact our Support team at Support@pawsionate.com or hit the Help button at the bottom right corner with the discount code mentioned clearly so that we can dive right in. Our team will respond to you promptly!

Some offers expire after a fleeting period so make sure the code is still valid by the time you order. If all is correct but it still doesn't work, you can contact our Support team at Support@pawsionate.com or hit the Help button at the bottom right corner and submit the discount code as well as a screenshot photo which you think might be helpful for our investigation. Our team will respond to you promptly!

Welcome to Pawsionate! For non-personalized products, you can just add the product to your cart and move to the next step. For personalized ones, you need to fill all elements in order to move forward with the order. Please don't forget to click the Preview Your Personalization button to make sure no typos or wrong choices were submitted by mistake. Essential information such as name, email, shipping and billling address must be sufficiently provided as well. After all is filled, you can process with the payment. We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

Discount codes don't stack. If you already use the 10% discount, you will not be able to use another coupon at the same time. Only one discount at a time can apply to a single order.

You will have within 03 hours after placing an order to cancel your order. Please include your order ID and a reason for your cancellation as we’re always looking to improve.

You will have within 03 hours after placing an order to modify your order. Please request Change product sizing/color or Change artwork/text and provide your order ID with detailed information via Contact Us. We'll do everything we can to accommodate your request. But please bear in mind that we cannot change an order once it has entered into production. After this timeframe, the order is locked for processing and no information including product or shipping address details can be modified/cancelled.

If the shipping address on your order is incorrect, please get in touch with our support team as soon as possible so that we can make our best effort to request a shipping address change with our fulfillment center. Please request the option "Modify my order detail" via Contact Us. Please keep in mind, you can change the shipping address within 12 hours of placing the order.

The billing address cannot be changed once the order is put in. Please rest assured that as long as the shipping address is correct, the order will be delivered to you.

Freeshipping policy may change from time to time so we can't give a definite answer. On the other hand, the free-shipping threshold should be seen at the top bar of our webpage so please check it out from time to time.

The tracking number should be sent to you via email as soon as the order is ready to ship. If you don't see new updates in the tracking for a while (14 days), please feel free to logde a ticket via email Support@pawsionate.com or via the Help button. We will look further into the issue and get back to you in a timely manner.

We connect with many vendors across the U.S., so depending on the locality as well as the vendor's choice, different carriers will be used. For example, USPS carrier has more facilities and resources in a certain state, then the vendor of that state will choose to use USPS for the fastest and most convenient delivery. In general, there will be many reasons to decide which carrier to use and cannot be chosen by the customer.

You can either track your order information with your email + the full name under the order or the tracking number of the order. Please note that tracking information will only show up once the order is shipped out. If it hadn't been shipped yet, the page will likely to be blank. But no worries, your order will be on its way soon! If no new updates are shown after awhile, you are encouraged to contact our Support team by hitting the Help button at the bottom right corner or via email Support@pawsionate.com.